Privacy Policy
Effective Date: 01.01.2018
Last Updated: 01.12.2024
NatureForYou.shop respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We collect the following categories of personal data:
- Personal Identification Information: Name, address, email address, phone number.
- Payment Information: Credit/debit card details or payment provider information (processed securely via third-party payment gateways).
- Account Information: Username, password, order history, preferences.
- Technical Data: IP address, browser type, operating system, and usage data collected via cookies.
- Marketing Preferences: Information on your consent for receiving promotional communications.
2. How We Use Your Information
We process your personal data for the following purposes:
- To fulfill and manage your orders.
- To provide customer support.
- To personalize your shopping experience.
- To comply with legal obligations (e.g., tax laws).
- To send marketing emails (if you have opted in).
- To improve our website’s functionality and user experience.
3. Legal Basis for Processing
We rely on the following legal bases under GDPR:
- Contractual Necessity: Processing required to fulfill a contract (e.g., order delivery).
- Consent: For sending marketing emails or other non-essential processing.
- Legitimate Interests: For fraud prevention, website analytics, and customer support.
- Legal Obligations: To comply with applicable laws and regulations.
4. Sharing Your Data
We may share your personal data with:
- Service Providers: For payment processing, shipping, IT support, and email marketing.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
We ensure all third-party providers process your data in compliance with GDPR.
5. Data Retention
We retain your personal data:
- For as long as necessary to fulfill the purposes outlined in this policy.
- To comply with legal, accounting, or reporting requirements.
Once the retention period expires, your data will be securely deleted or anonymized.
6. Your Rights
Under GDPR, you have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data ("right to be forgotten").
- Restriction: Limit processing of your data.
- Data Portability: Receive your data in a structured, commonly used format.
- Objection: Object to data processing based on legitimate interests or direct marketing.
- Withdraw Consent: Withdraw consent at any time for processing based on your consent.
To exercise your rights, please contact us at info@natureforyou.shop.
7. Cookies
We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more details, refer to our [Cookie Policy].
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
9. Cross-Border Data Transfers
If your data is transferred outside the EU/EEA, we ensure it is protected by appropriate safeguards, such as:
- Standard Contractual Clauses approved by the European Commission.
- Transfers to countries with adequate data protection laws.
10. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this page periodically for updates.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: info@natureforyou.shop
- Phone: +356 77335507
- Mailing Address: 17 triq ID-Duluri, Hamrun, HMR 1920, Malta
